🛡️ Thekkady Wild Predator – Privacy Policy & Guest Guidelines
At Thekkady Wild Predator, your privacy, safety, and travel experience are our highest priorities. This Privacy Policy and Guest Guidelines page explains how we collect and protect your personal information, outlines guest responsibilities, and ensures a safe, transparent, and responsible tourism experience in Thekkady and surrounding destinations.
By accessing our website, booking tours, or using our services, you agree to the terms outlined below.
🔒 Privacy Policy
1️⃣ Introduction
This Privacy Policy describes how Thekkady Wild Predator (“we”, “us”, or “our”) collects, uses, and safeguards your information when you:
- Enquire or book tours, jeep safaris, cabs, or activities
- Contact us via phone, email, or digital platforms
- Participate in wildlife, adventure, or eco-tourism experiences
If you do not agree with this policy, please refrain from using our services.
📍 Company Address:
Thekkady Wild Predator
Kumily, Idukki District, Kerala, India
2️⃣ Information We Collect
To deliver smooth and reliable travel services, we may collect:
- Personal Information: Name, mobile number, email address
- Identity Proof: Aadhaar, Passport, Voter ID, or Driving License
(PAN Card is not accepted as valid ID) - Booking Information: Travel dates, tour preferences, activity selections
- Payment Details: Required only for booking confirmation
- Website Data: Cookies, IP address, and browsing behavior for analytics
3️⃣ How We Use Your Information
Your data is used strictly for operational and service purposes:
- Confirming bookings and processing payments
- Sharing travel updates, instructions, and support information
- Complying with forest department and legal requirements
- Improving website performance and customer experience
🚫 We do not sell, rent, or share personal data with third parties for marketing or commercial purposes.
4️⃣ Data Security
We use industry-standard security measures to protect your information:
- Secure servers and encrypted systems
- Restricted access to authorized staff only
- Continuous monitoring against unauthorized access
While we take every reasonable precaution, users are advised to share information responsibly online.
5️⃣ Your Rights
You have the right to:
- Request access, correction, or deletion of your personal data
- Opt out of promotional communications
- Seek clarification regarding data usage
📧 For requests, contact Thekkady Wild Predator Customer Support.
⚠️ Incidental Charges & Unforeseen Circumstances
Thekkady Wild Predator acts as a facilitator for tours and activities. We are not responsible for disruptions caused by events beyond our control, including:
- Natural calamities, heavy rainfall, landslides, or weather conditions
- Flight delays, cancellations, or transport disruptions
- Bandhs, strikes, curfews, or government regulations
- Traffic diversions, forest closures, or VVIP movements
In such situations:
- Alternative sightseeing or activities may be arranged (subject to availability)
- Any additional costs must be borne by the guest
🧾 Guest Requirements & Travel Etiquette
✅ Mandatory Photo ID
Guests must submit and carry a valid photo ID:
- Aadhaar / Passport / Voter ID / Driving License
🕒 Timely Reporting
Strict adherence to reporting times is required for:
- Jeep safaris and forest entry
- Boating and adventure activities
- Pickups and sightseeing
Late arrivals may lead to cancellation without refund.
🎁 Complimentary Activities
No refund will be issued for complimentary services cancelled due to weather, technical, or operational issues.
🌦️ Travel Tips for Thekkady & Kerala
🌴 Weather
Kerala’s climate varies by altitude:
- Warm and humid in lowlands
- Cool and pleasant in hill stations like Thekkady
- Occasional rainfall throughout the year
🍴 Food
Most hotels offer South Indian, North Indian, Continental, and Chinese cuisines, usually buffet-style depending on occupancy.
🗺️ Flexible Itineraries
Itineraries may be adjusted due to weather or operational reasons, but all inclusions will be covered or replaced with suitable alternatives.
🧗 Adventure & Wildlife Safety Guidelines
Activities such as off-road jeep safaris, jungle trekking, elephant interactions, and adventure sports involve inherent risks.
- Minimum age: 5 years
- Guests with medical conditions or pregnancy must consult a doctor
- Participation is at the guest’s own risk
- Always follow instructions from guides and drivers
⚠️ After Scuba Diving (If Applicable)
Avoid for 24 hours:
- Flying
- Alcohol consumption
- Massage or spa therapy
- Zip-lining or mountain climbing
🌍 Responsible Tourism Guidelines
🤝 Do’s
- Respect local culture, wildlife, and communities
- Ask permission before photographing locals
- Dispose waste responsibly; avoid plastic litter
- Support local businesses and guides
🚫 Don’ts
- No smoking or alcohol in public or forest areas
- Do not damage vegetation, wildlife, or property
- Avoid restricted zones without permission
- Refrain from aggressive behavior or bargaining
🌱 “Leave every place better than you found it.”
🌐 Contact Information
Thekkady Wild Predator
📍 Kumily, Idukki District, Kerala, India
📧 Contact us on +919497028364
📞 +91 9497028364